Security & privacy

Your files belong to you. We treat them that way.

FileWhirl runs on TranscriptAI's infrastructure. The same rules that protect your transcripts and notes protect every file you convert here.

Encrypted in transit & at rest

All uploads use TLS 1.2+ and are stored encrypted.

1-hour retention by default

Files auto-delete one hour after the conversion completes.

Not used to train models

We never use your files to train AI. Ever.

Regional processing

Pro and Business workspaces can pin processing to EU or US regions.

Honest limitations

We tell you what works and what doesn't. No security theater.

SSO and audit on Business

SAML SSO, admin controls and audit logs for teams.

FileWhirl file conversion processing

Files uploaded for conversion are temporarily stored in encrypted object storage and processed by stateless workers. They are deleted from active storage one hour after the conversion completes, and from backups within 30 days.

TranscriptAI transcription and AI processing

When you choose to send a file to TranscriptAI, processing happens inside your TranscriptAI workspace under its retention and access controls. Your data is never used to train models.

Uploaded file security

All uploads use TLS 1.2 or higher. At-rest storage uses AES-256. Access is restricted to the user who uploaded the file, plus authorized workspace members where applicable.

Generated output handling

Converted files are downloadable from a signed, expiring URL. They are deleted on the same 1-hour schedule. Saving an output to a TranscriptAI workspace transfers it under that workspace's retention policy.